Terms & Conditions for Life Coaching Services
The ABC's of working with me.
1. Coaching Packages and Services
​​We currently offer two comprehensive coaching packages:
a) Focused Transformation:
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6x 1-hour video sessions
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Duration: 6 weeks to 6 months
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Focus on 1-2 specific goals
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Support between sessions via email
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Investment: $1,000
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b) Transformational Journey:
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12x 1-hour video sessions
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Duration: 3 months to 12 months
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Focus on 3-4 key goals
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Enhanced support and resources between sessions
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Investment: $1,850
2. Scope of Services
Our life coaching services focus on personal growth, goal achievement, and life balance. Areas of focus may include career development, relationships, personal effectiveness, and well-being. Our services do not include therapy, medical advice, financial planning, or legal counsel.
3. Coach-Client Relationship
The coaching relationship is a partnership aimed at enhancing the client's personal and professional life. The client is responsible for their own decisions, actions, and results. The coach provides support, feedback, and guidance to facilitate the client's growth and goal achievement.
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4. Confidentiality
All information shared during coaching sessions is strictly confidential, except in cases where there is a risk of harm to self or others, or as required by law in the state of North Carolina. The coach adheres to the International Coach Federation (ICF) Code of Ethics regarding confidentiality.
5. Session Procedures
Sessions will be conducted via Zoom. Google Calendar will be used for scheduling, and Voxxer for additional communication. Clients are responsible for ensuring they have the necessary technology and a private space for sessions.
6. Rescheduling and Cancellation Policy
a) Rescheduling: A minimum of 24 hours notice is required. The first late rescheduling is forgiven. Subsequent late reschedulings incur a $100 fee.
b) Missed Sessions: The first missed session is forgiven. Subsequent missed sessions will be charged in full.
7. Payment Terms
Clients may choose to pay upfront or in installments (per session). All payments are non-refundable. Payment is due before each session or at the beginning of the package, depending on the chosen payment plan.
8. Termination of Services
Either the client or the coach may terminate the coaching relationship at any time, via call or email. For upfront payments, only completed sessions will be billed, and any remaining balance will be refunded.​
9. Client Responsibilities
Clients agree to:
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Commit fully to their personal growth and development
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Maintain an open mind and willingness to explore new perspectives
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Communicate honestly and clearly about preferences, boundaries, and progress
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Complete any agreed-upon actions between sessions
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Adhere to the scheduling and payment policies outlined above
10. Disclaimer and Limitation of Liability
Coaching is not a substitute for professional medical, mental health, legal, or financial advice. The coach is not liable for the client's actions, decisions, or results. Results may vary, and no specific outcome is guaranteed.
11. Intellectual Property
All materials, methods, and techniques used in the coaching process are the intellectual property of the coach and may not be reproduced or distributed without express permission.
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12. Governing Law
This agreement is governed by the laws of the state of North Carolina.​
13. Ammendments
We reserve the right to modify these terms and conditions. Clients will be notified of any significant changes.
By engaging in coaching services, the client acknowledges that they have read, understood, and agreed to these terms and conditions.
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Last updated: March 5, 2025
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Caroline Mayberry
Life Coach